Frequently Asked Questions

Welcome to Zuri Baby Couture's FAQ hub, designed to provide clarity and convenience for our valued customers. Here, we've curated a comprehensive list of commonly asked questions to streamline your shopping experience and address your inquiries promptly.

Explore this section to find answers about our products, ordering process, collaborations, and more. If you don't find what you're looking for, our dedicated customer support team is always ready to assist you. Let's make navigating your journey with us effortless and enjoyable.

1. Product Information:

  • What types of products do you offer?

Catering to the needs of discerning parents and their little ones, Zuri Baby Couture proudly offers a diverse range of premium baby products. Our collection encompasses everything from adorable and comfortable Baby Shoes, Hair Accessories, Barefoot Sandals, Dresses and otheer Baby Essentials that are  gentle and safe skincare essentials. Each item is meticulously crafted with a keen focus on quality, safety, and the utmost comfort for your precious ones. Explore our catalog to discover an array of thoughtfully curated products that cater to every stage of your baby's early years. View Collection HERE
  • Are your products safe and tested?

Ensuring the safety and well-being of your little one is at the core of everything we do at Zuri Baby Couture. Rest assured, all our products undergo rigorous testing and adhere to stringent safety standards. From material selection to manufacturing, we prioritize quality and safety, offering you peace of mind with every purchase.
  • How do I choose the right size or product for my baby?

Selecting the right size or product for your baby is made simpler with our detailed sizing charts and comprehensive product descriptions available on our website. Our size guides provide accurate measurements, aiding you in choosing the perfect fit for your little bundle of joy. Should you need further assistance, our customer support team is always here to provide personalized guidance and support. View our sizing guides HERE

  • What materials are used in your products?

We are committed to using premium, baby-friendly materials in crafting our products. Our materials are carefully chosen for their softness, durability, and skin-friendly properties, ensuring that each item is gentle and comfortable for your baby's delicate skin. Transparency is vital to us, and we're dedicated to sharing detailed information about the materials used in our products to assist you in making informed choices for your little one.

2. Ordering and Shipping:

  • How do I place an order?

Placing an order with Zuri Baby Couture is a seamless experience designed to bring you convenience and satisfaction. Simply browse our website, select the desired items, and add them to your cart. Once you've completed your selections, proceed to our secure checkout process. Follow the prompts to enter your shipping details, select your preferred payment method, and finalize your order. Voila! Your order is now on its way to being processed and prepared for shipping.

  • What are your shipping options and costs?

We understand the importance of flexible shipping options, which is why we offer a variety of choices to suit your needs. From standard shipping to expedited services, our shipping options cater to different timelines and preferences. Shipping costs are calculated based on your location and the selected shipping method, providing transparent pricing before finalizing your order. Free Shipping is available for Singapore & Malaysia for orders above SGD 50.00

  • How long does shipping typically take?

Shipping times may vary depending on your location and the shipping method chosen. Generally, orders are processed swiftly within 1-2 working days (we operate Monday -Fridays 9-5pm), and you can expect to receive your package within 5-7 business days. For more specific details about shipping estimates to your area, we provide a timely shipping advice and notification upon order since shipping varries based on the location.

  • Do you offer international shipping?

Yes, we proudly offer international shipping to bring our quality products to parents within Southeast Asia. Whether you're across the border or across the ocean, we're committed to delivering our exceptional products to your doorstep. Simply select your country during the checkout process to see the available shipping options and associated costs. We are currently shipping in Singapore, Malaysia, Philippines and Indonesia.  Refer to our shipping Policies HERE

3. Quicklinks: